IT Support Trainee

Do you want to advance your career in IT? Can you support our IT team effectively? Are you interested in growing your potential alongside a team of international experts? If so, this could be the ideal next step in your career.

A position that will drive your development further

As part of Group IT within COWI's Business Partner organization, you’ll join a creative team driving global IT solutions that fuel innovation across COWI’s projects. With around 125 skilled IT specialists spread across 11 countries—primarily in Scandinavia and Lithuania—you’ll work alongside great international experts and collaborate closely with a diverse, global team. Our open and informal culture encourages professional growth, where collaboration, idea-sharing, and mutual support are essential. We offer an engaging and varied two-year apprenticeship, focusing on personal commitment, responsibility, and independence. You'll alternate between hands-on experience with us and mandatory school sessions. You'll be employed as an IT Supporter under the apprenticeship regulations, with salary and terms aligned with the industry’s salaried employees' agreement.

Your daily work will consist of:

• Telephone and personal support for our colleagues
• Hardware and software setup
• Troubleshooting and remediation on both hardware and software
• Printers, Networking & Maintenance
• Follow-up and documentation
• Miscellaneous office work, including parcel dispatch and cleanup.
  
  

Your skills. Our team. Together we design the future.

The first step to success in this role is that you are eager to collaborate with the people around you, whether they are colleagues, partners or customers. Developing ties with others is something you do by acting respectfully and delivering on your promises. And you never get set in your ways but keep exploring new insights and ways to improve.

On top of that, you:

• Have passed basic course 2 (Grundforløb 2) of the IT Supporter education 
• Have solid Danish and English skills, both written and oral
• Have a deep understanding of IT
• Are curious and welcoming in your attitude with a progressive approach.
  
  

A place to work and so much more

At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. That is why we say no to fossil-based projects and aspire to have 100 percent of our revenue come from activities that move our customers towards sustainability.

We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home.

With offices primarily located in Scandinavia, the UK, North America and India, we are currently 7,300 people who bring their expertise in engineering, architecture, energy and environment into play.

Got more questions?

If you have any unanswered questions about the role or what we have to offer, please reach out to Recruitment Partner Megha Jorasia at [email protected].

Get to know us even better at our website, www.cowi.com, where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI.

We do our utmost to ensure that our recruitment process is as fair and unbiased as possible. You can help us by not including a photo in your CV when you apply.

Diversity is fundamental to COWI, inclusion is key.

We are committed to creating a respectful and fair work environment where all employees have a sense of belonging and equitable opportunities to thrive and grow. We ensure that our leaders are role models for inclusive leadership by cultivating a culture where diverse perspectives and thoughts are seen as strengths. And we take diversity and inclusion into account in all relevant decisions and processes and when setting teams and fora. We do it because it is part of our values and because it is simply the right thing to do.